Mary Netznik, Manager of Customer Relations

Ms. Netznik has over six years of commercial and residential property tax management experience.  In this time,

she has performed all aspects of the property tax servicing industry including researching legal descriptions,

properties and parcels; obtaining and reporting tax information (current and delinquent); serving as the main

contact for all client inquiries and assisting in the process of new client setup.

In her current position, Ms. Netznik established the Customer Relations department in 2006. Her responsibilities

include managing client training for over 20 clients, conducting sales presentations and training on TaxQ,

handling daily client inquiries and assisting in the billing process. The Customer Relations department handles

daily inquiries that range in complexity and ensures that each client receives a response time within 24 hours of

their request. Ms. Netznik is also in charge of the overall maintenance of reaching NTS' goal in providing

excellent customer service.

Ms. Netznik graduated from St. Ambrose University in Iowa and is a member of industry organizations such as

the Mortgage Bankers Association (MBA).