Carol Barnett

Carol Barnett, Manager of Title and Settlement Services

 

Ms. Barnett has over 20 years of combined property tax management, mortgage servicing and title reporting

experience. She began her property tax related career as a note teller, subsequently moving on to property tax

management and mortgage banking prior to joining National Tax Search in April 2005. In her previous positions,

Ms. Barnett was responsible for obtaining and reporting tax information, researching and reconciling property tax

escrow related issues and overseeing the tax research unit for one of the nations largest mortgage subservicers.

 

In her current position, Ms. Barnett manages the day-to-day operations in the Title and Settlement Services

department including elevated loan level inquiries, global issues, claims, customer service and client related

inquiries. In addition, Ms. Barnett also reviews and enhances policies and procedures, conducts training within

the department, works with the sales team to review and determine pricing trends and product upgrades,

monitors and administers quality control checks and serves as the client manager liaison between title and

settlement services clients and all applicable departments within NTS. Ms. Barnett is also the current account

manager for multiple vendors utilized in the tax research function by NTS.

 

Ms. Barnett attended Elgin Community College and is a certified notary in the state of Illinois. Ms. Barnett is also

a member of the National Association for Female Executives and a member of industry organizations such as

the Mortgage Bankers Association (MBA).